Privacy Policy

Effective Date: July 17, 2026

UPLIGHTMIAMI LLC ("Uplight Miami," "we," "us," or "our") operates the website uplightmiami.com (the "Site") and provides event lighting, audio/visual, presentation, staging, and rigging rental services in South Florida. This Privacy Policy explains how we collect, use, and protect information when you visit our Site or request a quote, booking, or service from us.

1. Information We Collect

We collect information you provide directly to us, including:

Contact information (name, email address, phone number)
Event details (event date, venue, guest count, event type, and services requested)
Billing and payment information, collected and processed by our third-party booking and payment provider
Any additional information you choose to include in a quote request or message to us

We also automatically collect limited technical information when you visit our Site, such as your IP address, browser type, device type, and pages viewed, through standard analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to quote requests and inquiries
Prepare and deliver event proposals, invoices, and contracts
Schedule and fulfill bookings, deliveries, and equipment pickups
Process payments through our booking platform
Communicate with you about your event or account
Improve our Site and services
Comply with legal and accounting obligations

3. Third-Party Service Providers

We work with trusted third-party providers to operate our business, including:

A booking and checkout platform, which processes package selections, add-ons, reservations, and payments
QuickBooks Online, which we use for invoicing and expense management
Website analytics providers, which help us understand Site usage

These providers receive only the information necessary to perform their function and are subject to their own privacy policies.

4. Cookies and Analytics

Our Site may use cookies and similar technologies to understand how visitors use the Site and to improve your browsing experience. You can control cookie preferences through your browser settings.

5. How We Share Information

We do not sell your personal information. We may share information with the third-party service providers described above, with vendors or subcontractors as needed to fulfill an event (for example, coordinating delivery), or as required by law.

6. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain client and booking information for as long as necessary to fulfill the purposes described in this policy, including recordkeeping for accounting and tax purposes.

8. Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to our legal and recordkeeping obligations.

9. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13 without parental consent, we will delete that information as soon as possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

UPLIGHTMIAMI LLC
2 S Royal Poinciana Blvd
Miami Springs, FL 33166
(786) 574-3558
contact@uplightmiami.com